Refund Policy

At Aroghyaworld, we strive to provide high-quality Jal Neti Pot products to our valued customers. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 days from the date of receipt of product. To be eligible for a return, your item must be:

♦ Unused and in the same condition as received
♦ In its original packaging
♦ Accompanied by the receipt or proof of purchase
♦ To initiate a return, please contact our customer support team at support@aroghyaworld.com with your order details.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 15 business days.

Please note:

♦ Shipping costs are non-refundable.
♦ Customers are responsible for return shipping fees unless the product was damaged or defective.
♦ Refund processing time may vary depending on your payment provider.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us at support@aroghyaworld.com with details and supporting images.

Non-Returnable Items

Certain items are non-returnable for hygiene reasons, including:

♦ Used Jal Neti Pots
♦ Opened nasal cleaning solutions or accessories

Reach out to us at support@aroghyaworld.com for further assistance.

Thank you for choosing Aroghyaworld!